Privacy Policy | Trade Show Contacts

Last updated: October 2026

This Privacy Policy explains how Trade Show Contacts (“Trade Show Contacts”, “we”, “our”, or “us”) collects, uses, and protects personal information when you:

visit or interact with our website and storefront at tradeshowcontacts.com (the “Site”);
download free samples or purchase our digital exhibitor lists and CSV files (the “Products”); or
contact us about custom lists or other services.

We are committed to using data responsibly and to focusing our Products on public, business-only contact information compiled from official exhibitor directories and publicly available sources.

By using the Site or purchasing our Products, you agree to the practices described in this Privacy Policy.

1. Who We Are & How to Contact Us

Trade Show Contacts is an independent provider of trade show exhibitor lists and B2B contact datasets.

If you have questions about this Privacy Policy or our data practices, you can contact us at:

Website: https://tradeshowcontacts.com

If required by applicable law, you may also have the right to contact your local data protection authority.

2. Scope of This Policy

This Privacy Policy covers:

personal information we collect from visitors, customers, and prospects through the Site, free sample downloads, purchases, and contact forms; and
information we process to manage our business relationship with you (e.g., invoices, support communications, marketing).

It does not govern the privacy practices of third-party services we rely on (such as Stripe, our email delivery provider, or analytics providers), which have their own privacy policies.

It also does not restrict our compilation of B2B exhibitor data drawn from publicly available sources, as described below.

3. What Information We Collect

3.1 Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

Account and purchase information – e.g., name, email address, billing address, company name, and Product(s) purchased, as provided during checkout.
Contact and support information – e.g., name, email address, company, and any details you submit via the Contact or Request Custom List forms, or when you email us directly.
Custom list requirements – e.g., industries, shows, geographies, or volume targets you describe when requesting a tailored dataset.

This information is typically provided via our checkout or forms on the Site.

3.2 Payment Information

Payments are processed securely by Stripe. We do not receive or store your full credit card number.

We may receive limited payment-related information from Stripe, such as:

confirmation that a payment was successful or failed;
the last 4 digits of a card (for receipt and reconciliation purposes); and
refund or chargeback notifications.

We use this information solely to fulfill orders, manage our accounting, and provide customer support.

3.3 Automatically Collected Data (Logs & Analytics)

When you visit the Site, certain information may be collected automatically, such as:

IP address and approximate geographic location;
browser type and version;
device type and operating system;
pages viewed, referring URLs, and timestamps;
basic engagement metrics (e.g., pages visited, time on page, downloads and purchases).

This information may be collected via:

our own site analytics (such as Vercel Analytics);
web server logs; and
third-party analytics tools (such as Google Analytics) that we configure.

This data is used in aggregated or pseudonymized form to understand traffic patterns, improve the Site, and evaluate product performance.

3.4 Cookies & Similar Technologies

The Site may use cookies and similar technologies to:

keep you logged in or remember your cart;
track performance and usage analytics;
manage affiliate links or referral codes; and
handle regional settings (such as currency and tax/VAT calculations).

You can typically control cookies through your browser settings. Some features of the Site may not function properly if cookies are disabled.

4. Public B2B Data in Our Products

Our exhibitor lists and CSV Products are built from publicly available B2B sources, primarily:

official exhibitor directories published by event organizers;
exhibitor company websites; and
publicly accessible business contact pages and profiles.

We deliberately focus on company-level contact channels, such as:

generic or team inboxes (e.g., info@, sales@, contact@);
published business phone numbers;
publicly listed “Contact Us” forms or inquiry URLs;
booth/hall information and product categories.

We do not:

sell private attendee lists or event registration data;
intentionally include personal email addresses or personal phone numbers; or
scrape data from behind logins or paywalled attendee portals.

Where our Products contain contact information that could be considered personal data under certain laws (for example, a person’s name associated with a business email), we rely on applicable legal bases for processing such public B2B data (see Section 6).

If you believe your personal data appears in one of our Products and wish to request removal or limitation of use, please contact us (see Section 11).

5. How We Use Your Information

We use personal information for the following purposes:

To operate the Site and provide Products

Process orders and deliver digital downloads.
Manage your access to purchased files and free samples.
Respond to your inquiries and support requests.

To improve our Products and services

Analyze performance of specific exhibitor lists and product pages.
Understand how users navigate the Site and what they find most useful.

To communicate with you

Send order confirmations, receipts, and transactional emails.
Respond to custom list requests and follow-up questions.
Share important updates about material changes to our Products or this Policy.
Where permitted, send occasional marketing or product update emails (you may opt out at any time).

To maintain compliance and protect our business

Maintain accounting records.
Detect and prevent fraud, abuse, or misuse of our Products.
Comply with legal obligations and respond to lawful requests from authorities.

6. Legal Bases for Processing (EEA/UK Users)

If you are located in the European Economic Area or the United Kingdom, we process your personal data under one or more of the following legal bases:

Contractual necessity – To process your orders, provide Products, and respond to your requests.
Legitimate interests – To analyze and improve the Site, manage our business, prevent fraud, and market similar Products to existing customers (provided that such interests are not overridden by your privacy rights).
Consent – Where required, for certain types of marketing emails or cookies and analytics.
Legal obligation – To comply with tax, accounting, and other regulatory requirements.

With respect to public B2B data in our exhibitor lists, we typically rely on legitimate interests in compiling and providing business contact information for B2B outreach, supplier discovery, and market research, balanced against the reasonable expectations and rights of data subjects.

7. How We Share Your Information

We do not sell your personal information as a consumer marketing list. We may share personal information with:

Service providers and partners

Hosting and delivery providers (website hosting, file storage and email delivery).
Payment processors (Stripe).
Analytics providers (e.g., Google Analytics, where used).
Email service providers and customer support tools.

These third parties only process your data on our behalf and under appropriate safeguards.
Professional advisors

Lawyers, accountants, or consultants who assist us in running our business, subject to confidentiality obligations.

Legal and compliance purposes

If required by law, regulation, or legal process.
When necessary to protect our rights, safety, or property, or that of our users or the public.

Business transfers

In the event of a merger, acquisition, or other business transaction involving Trade Show Contacts, your information may be transferred as part of that transaction.

We do not provide your personal customer details as part of the exhibitor lists we sell. Our Products consist of data about exhibitors and companies, not purchasers of our Products.

8. International Data Transfers

Our Site and many of our service providers are based in the United States or other countries. If you are located outside the United States, your personal information may be transferred to, stored, and processed in a country that may not provide the same level of data protection as your home jurisdiction.

Where required by law, we will use appropriate safeguards (such as standard contractual clauses) when transferring personal data internationally.

9. Data Retention

We retain personal information for as long as necessary to:

provide our Products and services;
maintain business and accounting records;
comply with legal obligations; and
resolve disputes and enforce agreements.

The exact retention period may vary depending on the type of data and applicable law. When personal information is no longer needed for these purposes, we will delete it or anonymize it where feasible.

10. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access – Request a copy of the personal data we hold about you.
Rectification – Request correction of inaccurate or incomplete data.
Erasure – Request deletion of your personal data, subject to legal or contractual restrictions.
Restriction – Ask us to restrict certain processing.
Objection – Object to processing based on legitimate interests, including direct marketing.
Portability – Request a copy of data you provided in a structured, machine-readable format.
Withdraw consent – Where processing is based on consent, withdraw that consent at any time.

To exercise these rights, please contact us with sufficient detail to verify your identity and request.

If you are in the EEA or UK and believe we have not adequately addressed your concerns, you may lodge a complaint with your local data protection authority.

Marketing Communications

If you receive marketing emails from us, you can opt out at any time by:

clicking the “unsubscribe” link in the email, or
contacting us directly and asking to be removed from marketing communications.

We may still send you essential transactional emails related to your purchases or account.

11. Requests Related to Data in Our Exhibitor Lists

If you believe your personal data appears in one of our exhibitor lists and you wish to:

understand what data we hold about you;
request correction or deletion where appropriate; or
object to certain uses,

please contact us via the "Contact Us" page with enough information to identify the relevant trade show and company.

Because our Products are based largely on publicly available B2B information, we may:

update or remove specific entries or fields where appropriate; or
explain where we obtained the information and how it fits within our legitimate interests.

12. Security

We take reasonable technical and organizational measures to protect personal information under our control from loss, misuse, unauthorized access, disclosure, alteration, and destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security of your information.

You are responsible for keeping your download and access links confidential and for ensuring that downloaded CSV files are stored and used securely within your organization.

13. Third-Party Websites & Platforms

The Site and our Products may contain links to third-party websites or services, including:

trade show organizers and exhibitors;
documentation, tools, and resources;
hosting, payment, email and analytics providers.

We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies separately.

14. Children’s Privacy

The Site and Products are intended for business and professional use and are not directed to children under 16. We do not knowingly collect personal information from children under 16.

If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

When we make material changes, we will update the “Last updated” date at the top of this page. Your continued use of the Site or Products after an updated version is posted indicates your acceptance of the revised Policy.

16. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: